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Set up and use the Repair Log

Create the equipment registry, record asset or category-only problems, assign technicians, and import older spreadsheets.

For
Technicians, managers, and staff
Length
11 minute quick start
Mid-tier module

Use an asset when the problem belongs to a specific game, kart, blaster, or device. Use a category-only ticket for facility or technology problems that do not have a sensible asset record.

Repair Log interface with fictional demo data
Actual FECForge interface · fictional demo data shown
1

Build the repair registry

  1. Create categories

    Use stable groups such as Arcade Games, Go Karts, Laser Tag, Facility, Network, or Kitchen Equipment.

  2. Add assets

    Create individual records such as Kart 1, Kart 2, Red Blaster 4, or a named arcade cabinet. Assign each asset to its category.

  3. Add technicians

    Managers maintain the technician list. A technician can select their name in Repaired by when completing work without needing assignment authority.

2

Open and complete repairs

  1. Describe the problem

    Choose a category, select an asset when one applies, set priority and service state, then record enough detail for the next person to act.

  2. Track the work

    Use status, technician, date, asset, and text filters to keep the active queue focused. Resolved tickets are hidden by default unless a filter or asset history asks for them.

  3. Record the resolution

    Add repair details, parts cost, downtime, and the person who repaired it before resolving the ticket.

3

Import historical logs

  1. Choose the workbook and map columns

    Map the columns used for dates, descriptions, status, cost, and other available fields.

  2. Map worksheets to assets

    For workbooks with one sheet per kart or blaster, assign each worksheet to the matching asset before import.

  3. Review the preview

    Confirm a sample of rows and asset assignments, then import. Start the next workbook as a separate import session.

Keep going

All users Common problems A first-response checklist for a blank screen, failed sign-in, missing module, stalled import, update, or printer. Installation owners Users and permissions Choose the right role, limit module access, reset a password, and decide which accounts may remain signed in. Inventory managers and counters Inventory Create departments and units, arrange a walking order, choose a count view, and limit each user to relevant areas.